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The primary challenge in constructing a CRM for professionals seeking Continuing Professional Development (CPD) points is creating an online examination system. This system must cater to diverse professions, each with unique point requirements, ensuring precision and customization for a seamless CPD tracking experience.
We've established an algorithm that organizes professionals into specific groups, associating each group with a set of required CPD points. Professionals are assigned to a profession group, and upon completing examinations relevant to their group, we allocate Continuing Education Units (CEUs) based on their performance.